Company Response Review Report Review
Car was never picked up

AK Saravanan Submitted this review about Worry Free Transport
Review made Live: 4/29/2009 4:54:00 PM
I went to 123mvoer site to ge the quote and worryfreetransport gave 2nd best price.
i booked online (b'cos agent asked for more than the quotation amount, i.e about $750)
i got he invoice and i got the first shock it said 3-10 business days. It is actually 2 weeks time.
i have already moved in IA and using a rental car. bad on my thinking and i was for my rental and they never picked up my car. i started calling afer a week everytime they told they are finding a driver. Even after 15 days they don't tell me a timeframe when they will pickup and deliver.
i had to cancel the order. now again i have to go over the process with another company!!

it was costly wait on me and i don't recommend this company for any transport.
they shouldnt promise that they cannot honor. i feel i am fooled ..
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Iowa
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
0904150033‏
Quote or Order Cost:
$675

Company Response
Diane Dahl from Worry Free Transport Submitted this response.
Response Date: 4/30/2009 11:27:00 AM
Mr. Saravanan placed his order on April 16. He was told at that time that it would take 1 to 10 BUSINESS days to find a driver for his vehicle. He did not understand this. He called every day expecting his vehicle to be loaded. He then cancelled on the 8th business day and demanded a refund. We are very sorry that Mr. Saravanan was unhappy with his experience but it does sometimes take the full 10 business days to find a truck. If you wish you discuss this positing furter, please feel free to call me. Diane, Owner, Worry Free Transport, 888-243-0082