Company Response Review Report Review
not cool

stephen Submitted this review about Worldwide Auto Transport
Review made Live: 10/31/2008 5:36:00 PM
I called to have a transport and all was going good then I looked at the reveiwws and seen all the bad reveiws in here and desided on not doing bisness with them and I was at the point of signning the contract and e-mail it backto them so I called back and talked to Carlos he was nice enough and I mean that, but after all his talk about how bad customers behave if one LITTLE thing happens. well I beleave that it is something and maybe the sould look at the drivers maybe one out of the bunch who knows, anywway I asked again to cancel and he said ok then I asked for a termanation e-mail Carlos said they realy need it I asked nice if he cold just send me a e-mail to show no sevice needed HE ASKED ME TO HOLD ON SO HE COULD DO THAT FOR ME AND THE PHONE WENT DEAD I CALLED BACK AND THE PHONE WENT TO THE VOISE MAIL OVER AND OVER AND OVER I ONLY CALLED BACK BECAUSE I thought MAYBE WE [got] DISCONECTED [YA] then I called my credit card by by !
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
Connecticut
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
115681-rh
Quote or Order Cost:
$0

Company Response
Matt Hazel from Worldwide Auto Transport Submitted this response.
Response Date: 12/28/2008 3:42:00 PM
We do operate within a 92-94% success rate within the industry. We are servicing nearly 10,000 customers a year so there will always be some issues that come up. Unfortunately, bad press is always reported first.