Company Response
Sue Wheeler from
Wheeler Shipping Submitted this response.
Response Date: 9/13/2007 10:14:00 AM
We are sorry that Mr. Stanton feels this way.
We at Wheeler Shipping try very hard to Cross all t's and to Dot all i's.
We try to help our customers to do the same.
That is why we have item #6 in our contract with our customers. It informs them of their part to inspect the vehicle before signing the Bill of Lading. *
Once that legal document has been signed indicating that the car has arrived in the same condition as it left in, there is no recourse available.
If damage has occured during transport, it must be noted on the finale Bill of Lading before signing it.
Our investigation of Baron's Transport showed that they are a reputable carrier. Their ratings are very good.
* 6. All contracted Carriers are fully insured. In case of damage, all monies owed for the transport must be paid to initiate your claim. Damage must be noted in the proper place on the Bill of Lading (inspection report) and signed by the customer and driver, regardless of the time of day or the weather. Signing the inspection report without any notation of damage verifies that you the Customer or the person representing you at Delivery has received the vehicle in good order. This relieves Wilson Wheeler Shipping and the Carrier of any further responsibility. You or the person representing you must inspect your vehicle very carefully to protect your ability to file a claim should damage occur.
Sue Wheeler