Review Report Review
Total dedication to customer service

Eric Delgado Submitted this review about Weber Auto Transport
Review made Live: 9/27/2011 10:04:00 PM
I will try to tell my expericence as short as possible. I made an agreement in August with another company (Domestic Auto Transport) to pick up my two vehicles today, but yesterday they called me to tell me that they will not honor our agreement because they will not have a carrier until next Wednesday ( 7 days from today). and no other company will be able to provide assistance with such a short notice.

We are a military family and based in our way of live, we always live on a very stern schedule and we simply could not sit a week in this base waiting for somebody to pick up my vhechicles( we have been ordered to move.)

We decided to call Webster and explained the situation to Jannah and Brenda and in less than15 minutes they located a carrier. They even provided the truck driver's name and contact information. Today at 8:00am the vehicles were already on their way.

Just a little concern for people in general makes a big impact . The other company said that nobody will be able to assist me and they were wrong.

I'm not the type of person who likes to write reviews but I have to share my experience.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
823204
Quote or Order Cost:
$2000