Company Response Review Report Review
Viking Transport

Mark Submitted this review about Viking Auto Transport
Review made Live: 3/9/2011 12:01:00 PM
It took 8 days just to get the pickup scheduled after telling me it would be 3-5 days.
Quoted me a price of $140 down plus $450 c.o.d for transport and we signed a contract for these amounts. On the day before pickup the trucking company (independant operator) calls to confirm pickup and states $550 due upon delivery. I contact Viking and am told they posted the pickup on the internet for $450 instead of $550 which was a mistake on their part but would not honor the $450 contract price. Basically held hostage on the day before pickup. Have heard that this practice is not uncommon among the transport brokers.

Independant trucker was Becker Trucking and they were fine and on time.
Shipment Details
Origin State:
Minnesota
Pickup:
Late
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
211391
Quote or Order Cost:
$690

Company Response
TONY D. from Viking Auto Transport Submitted this response.
Response Date: 3/10/2011 2:49:00 PM
Sir your issue is Becker Trucking Company not with Viking Auto Transport, as you mention in this review we posted it for $450. If Becker Transport was asking you for another $100 you should had called us and we would have rectify the mistake with Becker, since they accepted the job for $450. For the additional $100 that you had to pay and no fault to Viking Auto Transport, we will credit back to you $100 for the inconvenience, and this is not a common practice……Tony D.