Company Response Review Report Review
POOR SERVICE

DLARSON Submitted this review about Viking Auto Transport
Review made Live: 4/16/2012 2:44:00 PM
Well thanks to the poor service and lack of respect this people at Viking Auto Transport gave me I had a nice trip from CA.to VT.When I got sick of the lies and the run a round both Tony and Arron were giving my wife and I when we were trying to have a BMW shipped from Carlsbad CA.to VT.I ended up jumping a plane and driving the car back saving money as well.I am not sure,but I believe Arron and Tony are the same (scam artist)guy.When we would call to get info on our car pick up no matter who we talked to they would have to check with the other person and call us back.Never did receive a call.And like a lot of the other reviews it was always the same stories.Give me another 48 hrs or well sir I had a truck there but they needed another $100 and we could not get hold of you so the trucker was turned away.
So if you would like to go for a ride,use Viking Auto Transport.If you want your car shipped,use someone else!
And as for getting back our deposit,that never happened in the 3-5 business like we were told and ended up turning it over to our card company to handle.They had it to us by the end of that same day.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Vermont
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#45843
Quote or Order Cost:
$860

Company Response
TONY D. from Viking Auto Transport Submitted this response.
Response Date: 4/17/2012 5:22:00 PM
Wea re appaled by your frivolous review.Ourdispatchers spend upto8 hrs aday in finding you a driver to filli this route.And unfurtenetly we were late inpicking upyour car.You canceleed and your deposit yhas been refunded full. But you go onthis siet and sassume and accusse use of scamming you. We are in the buisness of moving vehicles.Your car was layt in gettiing pickecked up,you donthave the wrightin slaner and say lies to us.AsI said earlytwesuccse fullun move between 300 to 500 car a month! You have no wright and no proof of the insunation that youhave made.Wesin sely aplogozi that your car car was no tpickup under your stricct intructions.Yputr deposit has been reginded in fullplus a 25% Interest for your incovinincence.,