Company Response
                    Pamela Adkins from 
United Road Services, Inc Submitted this response.
                    
Response Date: 8/13/2014 10:14:00 AM
                    
                        Vince,
We value your feedback and regret we were not able to perform to the service standard you expected and deserve.   We have reviewed your order/concerns and have put improvment efforts in place to ensure this experience does not happen for customers going forward.