Review Report Review
Experience

jon ross Submitted this review about United Logistic Group
Review made Live: 9/15/2011 5:36:00 PM
Bottom line Car got where it needed to be.
However, would not use United Logistics to do it again.

Specifics:
1) Was bold face lied to by Randy that $150.00 prepayment was to secure a driver - so that they had some reasonable assurance that a vehicle would be there when scheduled (gas being expensive in all). This of course was United Logistics fee to schedule the driver and would have been paid regardless, but they insured they got their cut up front. Problem is that once they were paid I became a distant problem vs a potential upset customer. I was forced to coordinate with the driver instead of them.

2) Car arrived completely filthy. I don't mean dirty I mean filthy. My car was obviously on the bottom of an open vehicle because the car on top leaked oil all over my hood and roof. The issue here is that the driver who delivered it was in a hurry to go and wants me to sign that their is no damage to the car - which was literally impossible to do. Turns out that there was no damage, but had to hand over $900 to a guy for my car, with little more than a "give me a call if you find something wrong".

So while far from a perfect process, the car did arrive to its destination.


Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3211-MM
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty