Company Response Review Report Review
Car not picked up!

Starbuck Submitted this review about United Auto Transport
Review made Live: 8/5/2016 9:57:00 AM
I booked one month in advance and received a receipt. Some items needed to be corrected but I never got a corrected receipt. Ship date went by, no contact or information from the company. Had to call multiple times to get a response... Later found out by another company that my request was removed from the system, but I was not informed. Bad customer support, car not shipped... Luckily no deposit was taken off my credit card.
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
New Mexico
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#254177-SQ,
Quote or Order Cost:
$1050

Company Response
mark sanders from United Auto Transport Submitted this response.
Response Date: 9/29/2016 5:05:00 PM
I do not understand how another company gave that information seems a little weird and we do not charge a deposit until we get a driver