Company Response Review Report Review
Did not honor contract

R Maples Submitted this review about United Auto Movers
Review made Live: 6/6/2012 1:47:00 PM
After signing the contract and them taking my $100 deposit they said 2 days before that they could not follow through and were cancelling my contract. I have contacted them via e-mail and phone (which they do not answer) requesting a refund since they could not deliver and have had no result. Do not use them unless you want to be in a bind. I am contacting DOT and anyone else about their lack of professionalism and their thievery. They make their money $100 bucks at a time and do not care about taking care of what they CONTRACT to do. Do not fall in to the "Got ya taken care of sweetie" routine. I am also filing fraud through my bank.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Virginia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
28230
Quote or Order Cost:
$600

Company Response
Riahnnon from United Auto Movers Submitted this response.
Response Date: 6/8/2012 9:52:00 AM
Ruby Maples was warned that the price was too cheap from the beginning, again a price based on what the customer wanted to spend. We never cancelled her contract.