Review Report Review
Do NOT Recommend

Catherine Submitted this review about Ultimate Transport 123
Review made Live: 11/16/2023 11:09:00 AM
I was pushed to sign a contract by the sales person who promised much differently than the contract. I was promised a three-day window for pick-up. I was promised that they "had their own drivers" and a spot was "secured." When the time to transport arrived, I had not heard from the company or any transporter. I called and was told that we were on the schedule but the driver "had not signed the contract." Our moving day arrived, still no driver to transport our vehicle. Customer service refused to call me back and told me I would have to pay a cancellation fee if we didn't wait for them. We left town and found another company who actually came to pick up our vehicle. We were still billed a $200 cancellation fee (when the contract said $100) by Ultimate Transport 123 for services they did not provide. We were threatened that they would send the total contract price to collections if we didn't pay the fee. We would NEVER recommend this company.
Shipment Details
Origin State:
Colorado
Pickup:
Never
Destination State:
South Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
900
Quote or Order Cost:
$900