2518 Kingsley Drive NE
Marietta GA, 30062
When my vehicle is picked up there is a bill of lading... what is it?
The carriers' bill of lading, also called a condition report, is very important. When the driver picks up AND delivers your vehicle he will mark the condition of your vehicle, noting any scratches, dings, etc. You (or if you are unable to be there) someone you trust, must sign at both pick up and delivery. If there are any discrepancies you MUST make a note on the BOL that during transport something changed. All of our clients have our owner's cell phone # and are encouraged to call with any isssues/questions at any time. If a client signs the BOL stating everything is fine and later sees an imperfection, it is almost impossible to make a claim and get reimbursed for any repairs. The difference between us and many brokers is that we have long time relationships with our drivers and they want us to be satisfied.
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