Absolutely no update on the fact that they did not transport my car until I had to reach them out first about what happened. When I emailed them, they responded saying that no carrier was available to pick up my car on that day. Seriously? They go on
Wow! In 35 years of doing business, I’ve never dealt with such an unprofessional organization. It all started when I shipped my car from Europe to Long Beach. I reached out to several trucking companies including True Carrier. I received a quote from
DO NOT USE THIS COMPANY. They LIE AND NEVER PICK UP. ENGLISH AND COMMUNICATION IS HORRIBLE. THEY NEVER CALL YOU BACK. I WASTED AN ENTIRE WORK DAY WAITING ON A DRIVER THAT NEVER SHOWED UP
I contacted the company and Alex responded right away. Customer service was excellent. No complaints. The driver was professional. The car was picked up and delivered on time. Was so happy they got a driver within the slotted time. Thanks.
Things started poorly but after agreeing on a price (quotes mean nothing) they were professional and easy to deal with. The carrier was nearly new and the driver was very thorough. My son was able to contact the driver and picked up his truck on time
The agent i had was on top of his game when he was looking for transportation for my vehicle. I got almost weekly emails and calls every other day letting me know of the offers. The reason they only got a 4 was because I paid a bit more than i wanted
worst communication I've ever delt with had excuse for not picking up when they said three times , then let message that I had received my car witch three days later the driver was in route DO NOT USE THIS COMPANY THERE LIERS!!!
Alex, was helpful and got back to us whenever we called. Pick up day came and went. When we were finally in touch it was with Kingsley. Kingsley came up with excuses from here to tin buck too about this and that and raised our price last minute also.
Alex is helpful and patient. He can get you the best rate in the market. The service is reliable. I heard about stories of people paid for other low rate Service and Found them not reliable. I had to pay a little more than what we agree to pay at th
Completed agreement for Transporting vehicle over 14 days ago, Zero communication, Vehicle has been sitting for weeks .. they will not return texts or phone messages. I Have tried to cancel agreement, as I am in route to get vehicle myself. Commo
Alex wonderful Highly professional and honestReturn Return phone calls almost immediately dan the driver honest hard working and great communicator would recommend always
We received our car today, it take only 3 days! I want to thanks Alex and his team for their professional work and the fast/smooth process. Also I need to add that the carriers driver was extremely friendly and accommodating. For sure you will here a
Searching to transport your car can be overwhelming, especially with so many options out there. I am so happy I went with true carrier, as they were extremely helpful in answering all of my questions. I had just purchased a brand new Jeep Wrangler an
Alex was great to work with, the truck was delivered early and without any problems. I would use them again. Also the price was extremely competitive I don’t see any reason to pay for an overpriced mover when you get the same service
A few hiccups occurred to determine the pickup time and location due to the pickup and deliveries of other vehicles on the truck. Overall good customer service and friendly driver. My vehicle arrived at the delivery location on time and with no damag
I had a Maxima shipped from Northern Illinois to Delaware. Very reasonable price, on time pick up and drop off. I could not have expected a better experience and would use True Carrier again, without hesitation
True Carrier was a great car carrier service. I had my car shipped on and delivered on time. Additionally, I received regular updates from the truck driver from pick up to delivery.
We called and spoke to Alex who said he could help us ship our car back to Connecticut from Georgia. He just keep stringing us along saying he is working on getting us a driver. I ended up driving home. Don’t use them. We originally went with anothe
I was very happy with the service. Alex was awesome. I was little unhappy about the updates of my delivery and it took longer than they promised. I like the overall service. I will rate them A plus
True Carrier was great. Responsive to questions and on time with the pick up and delivery. The car came in great condition. I would definitely use them again.
Great experience, nice and professional. It cost what I was quoted. It was delivered at my convenience. Vic communicated with us through the whole process
I purchased a vehicle, and used True Carrier for my tow. The experience was more than perfect. They were professional, polite, very reasonably priced, and delivered my vehicle quickly! Look no further!! I can tell you this is place to use. I will mos
Highly recommended. If you need a vehicle shipped, this is the company. Very smooth communication throughout the whole process. Would definitely use again.
This has been the bestt experience! I used Alex off of reviews and I was not disappointed. There was constant communication throughout the process and after. Will definitely use them again!
My car was picked up on Monday and delivered on Saturday. One thing I wil note was the availability to pick up the car in an expedient manner. I was educated on the process and felt comfortable. It was an overall great experience and will use again
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