unfortunately this is an customer that has not read the contract and terms and conditions, if he did not like the contract he could have cancelled and received his deposit back. I guess that he felt that once the car was being delivered that he could hold us up and not pay the broker fee. This customer evidently feels that we as the broker should make nothing, he probably has no idea what bait and switch means, since in our contract and the terms and conditions everything is disclosed in a large enough print for everyone to be able to read. Even our contract indicates that we ware a broker, nothing else was relayed to custome, he says this like it was a surprise. The customer only paid an additional $150.00 which was the brokers fee.