Lori
Submitted this review about Transport Connection Review made Live: 7/11/2010 11:30:00 AM
Transport Connection would definitely be able to serve my needs to transport my car again. The company is owned by Bill Avrich, and that's who walks you through the entire process. You don’t speak to a representative; you speak to the actual person who has an invested interest in making sure that the company offers you the best service. I didn't know anything about how to ship my car. He explained to me what his fee was, what and how I would pay the driver, and what factors affected the price of shipping my car. Whenever I called him, I was able to reach him, or if not, he returned my phone call within 15-30 minutes, even if I hadn’t left a message. When he had located a potential driver, he called me and gave me the opportunity to actually speak with the driver. I needed my car in Houston by Monday, and even though the driver promised me that at the latest it might be Wednesday, I was able to have my car right on time when I needed it on the Monday. The entire process went very smoothly and without hassle. After my car was shipped, Bill called to check up to ensure that my car made it safely and that I was satisfied with the shipment. Bill and Transport Connection will be my first and only choice if I ever have to ship my car again.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1600
Quote or Order Cost:
$630
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