Company Response
Bill Avrich from
Transport Connection Submitted this response.
Response Date: 1/28/2018 2:18:00 AM
This individual is not and has not ever been a customer of Transport Connection and as such, this review should have never been allowed on this site.
Pinhead Jon MacPhee from Gaithersburg, MD called my company to request a quote and then very rudely hung up on me as I was explaining the process to him. His phone didn't die...his brain did. Like a little girl, he whined about the carrier price range estimate that I quoted him. I am a broker, not a carrier. Big difference.
A broker is responsible only for connecting the customer with the carrier and setting his own broker's fee, whereas the various carriers out there set the final pricing on their end based on what the different routes customarily pay (i.e. the market rate). Each individual carrier has the discretion to accept or reject any bid from a broker that is offered on the website Centraldispatch.com. That's why Pinhead Jon Macphee's "oops quotes" and "suspiciously low quotes" gibberish and "shady broker" allegation make no sense at all. This "shady non-customer" fails to comprehend that automated instant quotes from brokers in the auto transport industry are not exact prices but rather, only rough estimates, until such time as they are accepted and approved by a carrier. FYI Transport Reviews does not dictate industry pricing. Transport Reviews sells ad space. Period.
I don't deal with cheapskates like this clown and I am sure as hell glad that he never became my customer by transacting any business with my company. Take note of all of my stellar reviews on this website from my REAL customers who have actually hired and paid me for the outstanding service I provide. That says it all. Pinhead Jon MacPhee is nothing more than an insecure little internet troll who enjoys harassing small business owners online to compensate for his low self-esteem. Oh and by the way, where I come from it's called"cursing" not "cussing".
Bill Avrich
President
Transport Connection