Christopher Derrick
Submitted this review about Transport Connection Review made Live: 2/27/2014 7:30:00 PM
I read the reviews for this company and all signs pointed to him being the best at what he does, so I went with it. Bill was on point from the first conversation. He played it straight, told me how the entire process would work, and set it in motion immediately. He had me on the phone with a shipper in very short order, and my truck was on its way just like that!
Now let me tell you what sets him apart from the rest of these guys. Somewhere along the way, my truck wouldn't start back up. The guys tried for 5 hours and couldn't get it started again, so they began to call me and ask what they should do. I'm 3000 miles away, I can't help you guys- -work it out!
Eventually, I lost contact with those guys and began to get a bit frustrated with the lack of communication. So I called Bill, and in mere minutes Bill had me on the phone with them- -and this is where he won my business forever- -Bill went to WORK! I sat back almost like a little brother watching his big brother taking up for him in a fight. I was sitting there smiling as Bill made sure that not only would my truck get here on time, but they would keep in constant communication with me from that point on.
This is a guy I'd take into a firefight any time. He went to bat for me like it was his own truck that was being delivered. He made sure that, in no uncertain terms, I would be treated with respect. He constantly referred to me as his client or his customer, and I dig that about him! In my head I was saying GET EM BILL!!
You want a car shipped? This is your guy. That's why I promised him the best review that he has ever gotten! He IS the best in the business. No, I'm not getting paid to write this, this is well deserved praise for a job well done. Thank you Bill, my truck-shipping-no-crap-taking big brother, you have made a fan of me!
For those who cannot live without knowing what happened to my truck: They couldn't start it because my truck just didn't like them! I hooked it up to a battery, talked to it like the truck whisperer, pumped the gas, turned the key, and VRROOOOOOOOOOOOOOOOOOOOOM!!! You can't just jump into the Batmobile and start it if you're not Batman!!! Now you know...
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
44395
Quote or Order Cost:
$1250
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