Company Response Review Report Review
Overall a pretty good experience!

k.m. Submitted this review about Total Car Shipping
Review made Live: 9/18/2010 1:57:00 PM
The only reason I didn't give it a full five stars was because the quote email I received stated they had an online tracking system. When I spoke with the agent who was EXTREMELY knowledgeable about everything else, he said they've never had any such thing. You just get the driver's phone number. That works fine too, but that's a pretty big feature to say you have when you don't have it. Seemed kind of weird to me. But I work in user experience so stuff like that is a big deal to me.

Other than that, I would definitely use them again. Car picked up early, delivered early. I was very pleased.
Shipment Details
Origin State:
Arizona
Pickup:
Early
Destination State:
New Jersey
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
790866-OF
Quote or Order Cost:
$995

Company Response
Bill Eaton from Total Car Shipping Submitted this response.
Response Date: 9/22/2010 2:20:00 AM
KM. Thank you for the review and for using Total Car Shipping. We really appreciated your business. We are resolving the confusion on the tracking now. Sorry for the issue.