We sincerely apologize about the length of time it took Darren Bertin his vehicle but he isn't telling the truth here. The order was placed on 4/9/08. Vehicle was picked up on 4/17/08 and delivered 4/18/08 (did not take 15 days- only 9) Payment was made on 4/18/08 - (we didn't take money until shipment was in motion) We talked to Cindy (Darren's wife) and never lied to her. It was a difficult move and that's what we told her. Sure it was only 200 miles, but it was 200 miles into the middle of nowhere. We were only explaining to her that it was a difficult move and that we were working hard on it. We most certainly didn't ever lie to the customer at all. As you can see, this "lawyer" is really the one not telling the truth. Again, like we said on the phone to Cindy. We are very sorry this took longer than expected. Every now and then it's hard to move vehicles especially to very small towns. Shorter "Hot Shot" moves are actually harder to do these days because the gas prices are killing these carriers out there.