After Superior failed to do what they said they would do (on 8/20 I placed an order for cars to be picked up by Sept 1... on Sept 9, no one had yet picked up the cars), I found another carrier. I asked for a refund of my deposit ($300) which they assured would happen within 10 business days. That was on 9/8. Well, it is 10/28. At first they said "we refunded it to your credit card." I said "no... that didn't happen. Mail me a check, because your refund program obviously isn't working." WITHOUT QUESTION, the guy said "Ok. We'll mail a check out right away." It's as if they KNEW they never sent the refund to begin with. Well, that was 3 weeks ago that they "mailed the check." Charge back? Small Claims? All of the above. These guys suck. Total liars.
Shipment Details
Origin State:
North Carolina
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1010252-le
Quote or Order Cost:
$3000
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