Review Report Review
Stressful Pick-up

Tim Submitted this review about Sun Auto Transport
Review made Live: 1/27/2015 1:00:00 PM
Sun Auto's service was just OK. Ultimately our car made it from CA to VA without any damage but communication throughout the process was not great. I was told that the car would be picked up directly from my house. However, on the day of pick up, the driver called and asked me to drive to him (nearly 40 miles away). Ultimately, I got him to come to within 10 miles of my house since he claimed he was unable to pick up in the city of San Francisco. I wish Albert had been straightforward about this.

Also, the car was delivered around midnight in Virginia and communication about the car's arrival date and time throughout the transport of the car was spotty.

Sun Auto quoted me a competitive price but the uncertainty throughout the process was probably not worth the cost savings.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Albert Newman
Quote or Order Cost:
$1000