1188798

luvsminis Submitted this review about Stateway Auto Transport
Review made Live: 2/19/2014 4:20:00 PM
i got a bid of 740.00 to transport my car. i accepted that bid.i sent them half the amount-372.50 650 that have to pay the drver. then i got a bid of 1150 that i had to pay the driver today. it has been over a month and i still dont have my car, and they have gone up twice on the original price. they keep stalling, then go up on the price. they want me to cancel so they went up.
they are honorable. this car will cost me 1522,50 by the time i get it. we have had classic ars hauled and it didnt cost this much. this is a geo tracker. please beware, and- stateway takes off these bids to make themselves look good.

Company Response
Anna from Stateway Auto Transport Submitted this response.
Response Date: 2/19/2014 9:04:00 PM
Our company values every customer's feedback. We appreciate any and all constructive criticism. With that said, this review is not accurate. The customer did not pay anything over their original quoted price of $740.00. Drivers were requesting more funds for this load due to its difficult delivery location but it was Stateway that covered the difference. In fact, our company paid out of pocket just to get this order on truck. We did this because we care about our customers. We firmly believe that it is our duty to make sure that every vehicle ships at the most affordable rate based on the current market. This review should not be posted on this site since the customer agreed to take it down more than a week ago. Thank you for taking the time to read our response. Have a great day.