Kathleen Luby
Submitted this review about Stateway Auto Transport Review made Live: 10/18/2011 3:36:00 PM
I was some what hesistant about transporting my truck. After I spoke with the folks at Stateway I did feel a bit better about the entire ordeal. My truck was picked up early (which I appreciated) and the nicest man, Carlo- -from Carlo Transport in San Bernadino,CA came to pick up my truck. He was likeable right off. He checked my truck out thouroughly before loading. Carlo was very professional, prompt, and knowledgeable. He told me the expected time forthe following day in AZ. He gave me his phone number and said I could call him anytime if I had questions, or to check the status of my trucks progress. I did call him a few hours later with a question reguarding the drop off time at my friends home in AZ, as she had an appointment at 1100AM. Carlo said he will call her to work out the exact times and would be there a bit earlier so she would make her appt. ontime. Carlo went above and beyond, he stayed in touch with my friend calling and letting her know when he was an hour out, keeping everyone up to date on the situation. He delivered my truck (at around 1000AM) without incident and in perfect condition. I would recommend Stateway to anyone.......and don't forget to ask for Carlo.
Thank-You Kathleen Luby
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
Arizona
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
470130
Quote or Order Cost:
$395
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.