We’re sorry to hear about your bad experience. As a car shipping broker, our role is to coordinate with licensed carriers based on route, vehicle details, pickup timing, and current market conditions. The quoted amount is an estimate, and final carrier-confirmed pricing may change if available drivers are not accepting the shipment at the original rate. Regarding Section H and the cancellation fee, the signed agreement states that the broker has up to five business days from the customer’s first available pickup date to assign a carrier. If the order is canceled before that carrier assignment window expires, the $200 cancellation fee may apply under the contract terms. That said, customers should always receive clear communication about pricing, carrier availability, contract terms, and available options. We regret that your experience with our car transport company left you feeling this way, and your feedback will be reviewed internally.