Company Response Review Report Review
High rated transport company

Ken Submitted this review about Sonic Auto Transportation
Review made Live: 9/25/2021 1:39:00 PM
I am writing this review as a customer, and person who has transported automobiles on several occasions..I am not a first timer. I Contacted SONIC TRANSPORT after reading reviews and their website. I was quoted a price, and given a pick up date of 2 days, signed the contract which guarantees pickup within 5 days. The seller was awaiting their pickup, and I awaited their call, NEVER happened! The great SONIC never contacted me, and after numerous calls I was assured a return call at the least. NEVER happened, so I again called, was given ass-urances , and a return call with the " I have a pickup today ...FOR AN EXTRA $500"... this is the standard scam, dishonesty, lies and deception...then, to make it worse, CHARLIE asked me for a positive review! I am sure someone working for SONIC is busy full time making up positive reviews, but I assure you, IF YOU REALLY WANT YOUR CAR SHIPPED>>>DO NOT HIRE THESE GUYS>>>>SCAMMERS OF THE WORST KIND! Believe me, I am not just pissed, but there really needs to be some HONEST reviews, and you can count on the fact that ONLY the negative reviews are REAL.
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
Montana
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
935
Quote or Order Cost:
$0

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 9/27/2021 2:15:00 PM
Dear Ken, We are so sorry to let you down. As per our records, the previous driver that was assigned to your order has his insurance expired so we had to search for other options that's why the price went up. But we will definitely solve this issue as soon as possible and get back to you with better options. Thank you for your patience!