Company Response Review Report Review
Not worth it to depend on this company.

Satya Dokku Submitted this review about Sonic Auto Transportation
Review made Live: 8/13/2021 5:16:00 PM
When Moving, we have our own things that we need to figure it out. Meantime these guys keep on calling and texting us that they can help. My experience was on 8/11/2021, had a move from Arkansas to Michigan, filled out the paperwork and gave all credit info and exactly 2hrs before they should pick up, received a call that the guy who was supposed to pick it up had some issues with his truck and they don't have any alternatives. waited till 8/13/2021 and cancelled this service. DON't Trust these guys. Not worth it to depend on this company.
Shipment Details
Origin State:
Arkansas
Pickup:
Never
Destination State:
Michigan
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
331234-ZO
Quote or Order Cost:
$525

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 8/16/2021 2:08:00 PM
Dear Satya, We are so sorry to let you down. Unfortunately, it's a regular practice that drivers have their trucks broken and we always try to look for the alternative option. But this time, we didn't have enough time to figure out what was our drivers' schedule to set up someone for your route. We deeply apologize for this inconvenience. Hope for your understanding and will be contacting you soon in order to resolve this issue. Thank you for your prompt feedback!