Company Response Review Report Review
Left hanging 1 day before schedule. Pickup

Donna Submitted this review about Sonic Auto Transportation
Review made Live: 5/28/2021 2:19:00 PM
I spoke with Rose on May 10 to schedule both vehicles to be picked up I have movers coming and I have plane tickets to leave on the 22nd and this heifer sends me a text 12 noon the day before the vehicles are to be transported that there’s no one to pick up my cars If you don’t want to be left hanging like this and sent a text please avoid this service and I want 0 stars they don’t deserve a 1/4 star rating trash company
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 5/31/2021 2:17:00 PM
Dear Donna, We apologize for the late cancellation from our side. Unfortunately, we didn't get any drivers for the requested time frames. We understand that caused you a lot of problems so if you still need your vehicles to be transported - please let your shipping agent know so we can arrange that shipment as soon as possible with a discount from our side. Thank you for your understanding!