Company Response Review Report Review
Experience overall

Christopher Ross Submitted this review about Sonic Auto Transportation
Review made Live: 10/22/2020 12:15:00 PM
The car was picked up and delivered. That’s fine ... what I don’t like is the fact that these kinds of companies rope in business by quoting prices that are unrealistic and unobtainable. Don’t tell me that you can get my car shipped for $386 and it end up costing me $600 (which is what happened here). Customer service was okay enough. But I certainly am not inclined to use any kind of service like this in the future.
Shipment Details
Origin State:
Kansas
Pickup:
Late
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$386
Quote or Order Cost:
$600

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 10/22/2020 9:11:00 PM
Dear Christopher, A 2-star review is definitely not the experience we want our customers to face. Please accept our apologies for your inconveniences. We promise to work harder to prevent such situations in the future. Thank you for your honest opinion. Best regards, Sonic Auto Transportation customer support team