Misty
Submitted this review about Smart carship llc Review made Live: 6/13/2025 8:30:00 AM
I Spoke with Alex who gave me a contract, after me asking twice about the price she gave me, where I signed and gave a $70 deposit and a $170 total. I was then called back nearly 48 hours later being told that they didn't have any drivers that weren't from out of state and they would have to charge me $500. When I tried to cancel and get my refund, they informed me that I can't get my refund plus they would charge me $200 for canceling. And ots in the fine print where they also say they can't give you a certain pick up date or time so you could be waiting for God knows how long. They also say they won't pay fees for the wait like holding fees for the dealership or rentals due to their delay. So it's an open field for them where they take your money and leave ypu hanging as long as they want, where they charge you as muvh as they want to. This is crooked.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
21225568
Quote or Order Cost:
$500
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.