Company Response Review Report Review
Do not leave a Deposit

Michael Jones Submitted this review about Shipwit Global Inc dba Shipwit
Review made Live: 7/21/2025 11:03:00 AM
I provided a $440 VISA deposit 12/18/2024 to ship two cars for a 4/21/2025 pickup. After 2+ months and numerous calls and final threat to cancel a carrier was assigned and told me he would be in touch one week in advance of ship date. No communication occured so I called only to find out that the carriers vehicle was broken . That day I received an email giving me another carrier that I called who told me “I do not ship autos”. We notified Shipwit and cancelled all our plans and drove our car to our north home. We have requested our deposit back numerous times and were told it is due, but their were accounting issues, then mail address issues, then address issues all done to delay my deposit so that VISA could not tiimely resolve my complaint. These are bad people.
Shipment Details
Origin:
Naples, Florida 34110
Pickup:
Never
Destination:
leawood, Kansas 66211
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#19431788
Quote or Order Cost:
$2000

Company Response
Peter Wells from Shipwit Global Inc dba Shipwit Submitted this response.
Response Date: 7/21/2025 4:14:00 PM
We have a full refund policy. This order was refunded in full over 1 week ago. The order was dispatched to a carrier company for pickup. The customer decided to cancel the order after dispatch. We have a company policy where we must first verify with the assigned carrier company if they actually picked up the vehicle. After this was completed we attempted to issue the refund electronically. Due to the account being closed we had to mail the customer a check. That check was sent out and the customer received it and cashed it. We have the confirmation and receipt from the bank that it was deposited into the customers bank. Thank you.