Laura
Submitted this review about Ship a Car Direct Review made Live: 6/29/2023 9:26:00 AM
The communication with the company ship a car direct was great from the beginning. They were very helpful, however, they are only the middle man.
The actual company who shipped the car was lacking communication and customer service skills.
Asking a customer who tells you they have no way of getting to a different location to pick up a car to “just take an Uber or taxi” is very unprofessional.
Getting loud over the phone is also very unprofessional.
The person who dropped off my car acted as if he was doing me a favor, he must’ve forgotten I paid over $1000 for the service.
Shipment Details
Origin:
California 91335
Pickup:
On Time
Destination:
Little Rock , Arkansas 72206
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1079167
Quote or Order Cost:
$1300
Car Condition
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