Review Report Review
Purchased Car from Dealership in Maryland and Had It shipped to Me In Texas

Van B. Submitted this review about Ship a Car Direct
Review made Live: 11/9/2020 12:40:00 PM
After a remote new car purchase, I contacted Ship A Car Direct after seeing their outstanding review ratings online. They quickly provided an enclosed shipping estimate from Maryland to Dallas. John was the agent assigned to assist me. John answered all my questions and also provided additional information. We communicated via email which I preferred in order to have a record of the transaction. I was also able to arrange carrier payment via credit card (5% surcharge) instead of cash or cashiers check. So I was pleased to have that option. Ship A Direct has a great app for taking pre-ship pictures to document the car condition. The dealership POC used the app with no issues. A carrier for enclosed shipping was selected 4 working days after I confirmed my shipping order with John. John conveyed that the selected carrier requested a higher payment by $100. I was OK with that. The carrier picked up the car from the dealership the following day. To my surprise, I was contacted by the driver to coordinate receiving the car 2 days later at 9 AM! Car arrived in excellent condition, no damage. Driver was courteous and professional. The only glitch was a 15 or 20 minute process of communicating my credit card info to his dispatcher and charging the card. Essentially this was a great transaction and satisfying customer experience. I highly recommend Ship A Car Direct based on my experience.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
873926
Quote or Order Cost:
$1400