Review Report Review
Makes shipping your car easy!

Tim Submitted this review about Ship a Car Direct
Review made Live: 2/26/2020 9:55:00 AM
I've used Ship a Car Direct in the past. This review is for only Ship a Car Direct and not for the actual carrier that transported my car. David was very responsive and helpful in finding me a carrier. Within 15 minutes of posting my car, he had found a carrier. They would send me emails with updates on my car during the time it was being transported which was very helpful. I would like to see a little more transparency regarding how the carrier actually gets assigned to me. As I understand it, the route gets posted and then carriers bid on getting the assignment. How do I as the customer know that I'm getting a quality carrier or even the one that has the most competitive price? My cost to transport ended up being $100 more than I was quoted by Ship A Car Direct. They do say that the quote is just an estimate. But once I submit for the car to be posted, I'm not even given the option of whether or not to accept the assigned carrier at whatever price it ends up being, I just get an email saying that I have a carrier and I need to pay them this much. How do I know that I've received the lowest price?.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
Utah
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7938981
Quote or Order Cost:
$1075