Company Response Review Report Review
Auto Transport NY - CA

Kevin Fanning Submitted this review about Ship a Car Direct
Review made Live: 7/2/2019 11:28:00 AM
No updates on transport progression. Driver upon delivery did not speak any english and took my vehicle off the truck and then proceeded to flip out and put my vehicle back on the truck for no apparent reason at all. Do not recommend using Umbrella Auto as I had a very poor experience
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
741280
Quote or Order Cost:
$1325

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/8/2019 6:50:00 PM
We sincerely apologize for the lack of updates regarding the transport of your vehicle. We also apologize for the driver's behavior. We will surely deal with the carrier internally. In the end, we are glad to know that your car has been delivered safely.