Company Response Review Report Review
Review

Jon Palmer Submitted this review about Ship a Car Direct
Review made Live: 7/30/2017 6:04:00 PM
Over my experience was average. Unfortunately, I was in a time crunch and had to make a decision with a carrier. Price was slightly higher than I wanted to pay but again, I was out of options. Carrier was delayed in pickup by a couple days but the car did arrive in Oceanside earlier than anticipated arrival date. As expected, the car arrived very dirty with road grime,dirt, tar, diesel soot, etc, to the point it was difficult to even see out of the windows. Slight damage to some of the rims due to tie downs I assume.

Overall experience was not bad by any means, but not great either which is why I give it an average review.
Shipment Details
Origin:
Virginia Beach, Virginia
Pickup:
Late
Destination:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
571714
Quote or Order Cost:
$1225

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/8/2017 3:35:00 PM
We are sorry to hear about the delay with the estimated pick up date and we are glad to hear that the vehicle arrived a day early. Open carriers can get dirty sometimes and the drivers do not have time to clean them during transit. Thanks for taking the time to share your review, Jonathan!