Company Response Review Report Review
El Paso, TX to New Jersey Shipment

Jeff Submitted this review about Ship a Car Direct
Review made Live: 6/5/2017 6:42:00 PM
My experience overall with Ship a Car Direct was positive. They were very quick to answer the phone when I requested a quote and made it extremely easy to request service with them. After I paid the initial deposit, they were very hard to get a hold of in terms of the status of my service and the carrier. Overall, the carrier that was used was professional and my car came in good condition with no complaints. Despite the customer service issue, I would use Ship a Car Direct again.
Shipment Details
Origin:
El Paso, Texas 79912
Pickup:
On Time
Destination:
Trenton, New Jersey 08690
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
571303
Quote or Order Cost:
$1000

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/13/2017 9:26:00 PM
We are glad to hear that your car made it safe, Jeffrey! If you could not reach your sales rep, we also have our 24/7 support line when our reps are not working, like evenings and weekends. Thank you for taking the time to share your feedback!