Company Response Review Report Review
Slow, but it works

Jacqueline Submitted this review about Ship a Car Direct
Review made Live: 12/26/2016 6:18:00 PM
This was the best rated company for car shipping, so I chose it. I even called before to verify the time it would take to get my car, and selected and earlier pickup date for arrival. Luckily, I built in more time than the estimated shipping of the car. They told me on the phone before I booked that it would be there in 4-7 days, and it came in 10! There wasn't damage or anything, but my car was filthy when I got it. My first stop to drive anywhere safely was to the carwash.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Indiana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
537435
Quote or Order Cost:
$875

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/29/2016 7:41:00 PM
Thank you for giving us a good amount of lead time and built in more time than the estimated shipping of the car. We usually find carriers within 4-7 days but it has been a bit challenging recently because of the holiday season. We are glad to hear that your car made it safe. Thank you for taking the time to share your feedback! Happy holidays.