Scott Sibaugh
Submitted this review about Ship a Car Direct Review made Live: 9/29/2016 9:42:00 AM
The website was easy to navigate and was very easy to get a quote. The quote was valid and honored once I executed the quote. However, once I paid the down payment my salesperson, Scott, went dark and I could not get him to respond for two days as I was trying to determine the process and next steps. I was told that there were phone issues. However, I also reached out via e-mail with no luck. All the while, I continued to receive canned e-mails from Scott. I finally reached Scott, and he told me that the carrier was on his way. Once I contacted the driver, things went very well. The driver was easy to contact and he was responsive via phone and text. He kept me up to date on where he was and estimated delivery time. He texted me three hours in advance and he was right on time. Overall, I'd recommend shipacardirect, but urge you to make sure that you establish contact with your salesperoson.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
Oregon
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
528863
Quote or Order Cost:
$1200
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.