Company Response Review Report Review
Impersonal but honest

S. Fisher Submitted this review about Ship a Car Direct
Review made Live: 3/21/2016 11:12:00 AM
After reading numerous reviews I became increasingly nervous about shipping my new car across the Country. The car transport industry is wrought with dishonesty and fly-by-night companies. I chose ShipA Car Direct for its great reviews and seemingly stringent screening process. I was shipping a Toyota Sequoia from NV to VA. Once I accepted the quote from Ship A Car Direct I felt Like their correspondence was very automated - formatted emails, and it was often 2 days before I would get a return phone call. After 1 week with no carriers accepting the shipment, Karen contacted me to advised a carrier was willing to accept the job but wanted $125 more than the original quote ( and they wanted to pick up the same day). Due to the fact it had already been 1 week with no offers ( Karen felt this was possibly due to the larger size of my vehicle) I decided to pay the extra $125 to get my car shipped. Fortunately Ship A Car Direct came thru and the assigned carrier, Harmon Trucking, was fantastic! They were very honest, kept me updated on delivery status and delivered my SUV directly to my home, in great condition. My experience with Ship ACar Direct felt somewhat impersonal, however I feel their screening process was thorough and I would highly recommend Harmon Trucking!
Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
490714-IS
Quote or Order Cost:
$1250

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/24/2016 11:56:00 PM
Glad to match you with a great carrier! Thanks for the positive feedback!