Company Response Review Report Review
Email Hassle

David Pina Submitted this review about Ship a Car Direct
Review made Live: 3/18/2016 10:30:00 AM
Hi there,

Everything was mostly fine, but I got multiple automated emails after the car had been picked up that were apologizing for the car not being picked up yet. The first time, this really scared me, since I thought the car might have been stolen. I called and was told this was just a miscommunication in the internal systems. Understandable. But then it happened a few more times over the next few days. That might be worth looking into and was my only complaint with the experience. Thanks.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
493088-MZ
Quote or Order Cost:
$925

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/18/2016 5:59:00 PM
Thanks for the positive feedback, David! Sorry for the glitch in our emails - we are currently upgrading our systems to avoid that issue.