Company Response Review Report Review
fine print

Robert Musterer Submitted this review about Ship a Car Direct
Review made Live: 3/1/2016 6:44:00 PM
My only concern was that after reading the fine print on the back of the form the driver had (bill of lading), it stated that they were not responsible for damage due to a tie down failure. In my opinion, the tie down condition is the responsibility of the driver and the transport company he/she works for. Any failure of the tie downs resulting in damage to the vehicle should be their responsibility.
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
Utah
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
486478-OF
Quote or Order Cost:
$1750

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/12/2016 12:08:00 AM
Thanks for your feedback, Robert! As far as we know, your vehicle was not damaged nor affected by a tie down failure - but let us know if that is not the case.