John Roehrig
Submitted this review about Ship a Car Direct Review made Live: 6/23/2015 8:53:00 AM
I analyze things to death because I'm a scientist. So not surprising I took a long period of time deciding on how to transport a car from Nevada to Colorado. I mean, really, if you read the negative comments, it's a wonder that anyone ships a car!!!. Eventually I just trusted the overall ratings on this review site and chose Ship a Car Direct based on ratings and cost. The quote given to me $675.00 ($225 brokers fee and $450 cash transport fee) was what I paid - no other hidden fees. Watch out for those fees. After reading the fine print on the other carrier I was considering I noticed a $30.00 fee for paying the broker fee by credit card! No deposits were charged, and the broker's fee was not collected until a transporter had been secured. Jason - my contact by email - was punctual in responding to my email enquiries, and Exile Transport (Vincent) was excellent - in spite of its name! Exile is out of Kansas City, and was very flexible on determining a pickup time. Vincent called me a few hours before delivery to determine a drop-off time. Thanks, Ship Car Direct and Exile Transport for making my car move an excellent and stress free experience!
Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
439273-DP
Quote or Order Cost:
$675
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 6/24/2015 6:02:00 PM
Thank you for your excellent feedback, John! Glad we stood up to your research and delivered a stress-free experience!
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