Company Response Review Report Review
Outstanding Car shipping company

K Miller Submitted this review about Ship a Car Direct
Review made Live: 4/30/2015 12:57:00 PM
I would highly recommend this transportation company for shipping your cars interstate.
We shipped two cars from Los Angeles, CA to Austin TX, which cost $1670 total.......there were absolutely no hidden fees.
Having not shipped cars previously, we soon discovered that car shipping is a questionable industry.We really did our research and shopped for reliable and cost effective shipping companies.
We were very specific with our pick up date. We were informed that there was always a possibility the cars would be collected either a day early, or a day late,depending on the vendor used. This concerned us a little, but they turned up exactly on time, on the original day scheduled. Do not, therefore be worried about this. The company of course needs to protect itself, in the case of unforeseen circumstances.
The driver who collected our cars, thoroughly inspected our vehicles and carefully loaded them on to his truck.
2 days later, our vehicles arrived safe and sound in Austin......actually much sooner than expected.
We were continually kept informed of the cars movements and we also had the drivers cell phone number. After delivery, we were also contacted to ensure we were satisfied.
Overall, very impressed. We would not hesitate to use the company again, should the need arise and will definitely refer them to anybody with vehicle shipping needs.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
420572-BQ
Quote or Order Cost:
$1670

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/30/2015 5:24:00 PM
Thanks so much for your positive feedback! The transport industry does seem shady, partly because exact times aren't locked down in advance. It's because each route is unique, there isn't a way to micromanage drive times. Your carrier can shoot for your preferred date, but timing is estimated - it can't be guaranteed. It's a common concern, but glad to hear it worked out for you!