Company Response Review Report Review
Late Late Late!!!

NIK Submitted this review about Ship a Car Direct
Review made Live: 4/10/2015 2:16:00 PM
Tom was actually good but it was the Trucking Company that was not...they held the car at their Lot for over 5 days without informing me of truck problems...we would have used another Company if we would have known that Fact...it caused a Major inconvenience on the Receiving end because of Timing...the trucking Company was CAA Transport. From pick up to delivery it was a Total of 15 days...unacceptable
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Connecticut
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
416983-RS
Quote or Order Cost:
$900

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/10/2015 3:06:00 PM
So sorry that your transport was delayed by a truck maintenance issue. These issues can't always be foreseen but you should have been informed, sorry the carrier wasn't proactive about that. We are following up with them - that drives us crazy too.