Company Response Review Report Review
Car shipped from LA to Orlando

Joanna Submitted this review about Ship a Car Direct
Review made Live: 3/15/2015 2:06:00 PM
Tom at Ship A Car Direct was very attentive and helpful throughout the whole process. The carrier that was assigned to transport my car (Cypress Auto Shipping) was also very communicative and prompt. The only issue is a cracked passenger side mirror which we're hoping to be reimbursed for, but because the family member who accepted the car signed the Bill of Lading without noticing this I'm not certain if we will be compensated unfortunately. The car was otherwise in perfect condition and the experience very positive. Thanks!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
415924-XT
Quote or Order Cost:
$895

Car Condition
  • Vehicle was damaged
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/19/2015 3:55:00 PM
Thanks for your feedback, Joanna! We've been in touch with you about the damage claim process - please let us know if you have any questions about the next step in your claim.