Company Response Review Report Review
Ship a Car Direct

Ray Submitted this review about Ship a Car Direct
Review made Live: 2/20/2014 8:22:00 AM
Tom from Ship a Car Direct was excellent. Original company selected for transport of car did not meet expectations - Tom took charge to resolve problem in a timely manner and change carriers resulting in a good customer experience.
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
349642-LZ
Quote or Order Cost:
$925

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/26/2014 4:55:00 PM
Thank you for the great feedback, Ray! Sorry the first carrier was not a good match - glad you reached out so Tom could resolve the issue!