Company Response Review Report Review
Excellent Customer Service

AC Submitted this review about Ship a Car Direct
Review made Live: 2/13/2014 12:44:00 AM
I got quotes from different transportation companies. Ship A Car Direct offers a good rate and I received the quote from Emily very quickly and she is very knowledgeable and responsive to my questions. Once I made the booking, I received the booking information from Emily immediately and the car was picked up on time. The delivery was delayed however it was not the carrier's fault, the delay was cause by the customer on the prior drop off. The driver was on time once we confirmed the drop off time. I will definitely use Ship a Car Direct again when I need to transport a car.
Shipment Details
Origin State:
Alabama
Pickup:
On Time
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
351553-FX)
Quote or Order Cost:
$925

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/13/2014 9:37:00 PM
Thank you for the excellent review, AC! You are right - Emily is great at explaining the process. Glad to provide your info quickly and throughoughly!