Company Response Review Report Review
Car shipping

Rishi Submitted this review about Ship a Car Direct
Review made Live: 12/3/2013 12:35:00 PM
Overall satisfied - car arrived without damage, which is all you really need. The only issue was that the person who picked up the car only gave me one hour notice, when they're supposed to give you a day's notice, which caught me off guard at work with the vehicle - but Ship A Car Direct said that the communication or lack thereof on the part of the drivers is not under their control, so they couldn't do anything about it.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
337050-NN
Quote or Order Cost:
$925

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/3/2013 1:20:00 PM
Thanks for your great feedback, Rishi! You bring up a good point about timing: drive times and availability aren't set-in-stone because things like traffic and issues with other customers can't always be micro-managed. Carrier arrival times can vary so it's best to allow for flexibility on the day.