Company Response Review Report Review
Review

SuMyat Submitted this review about Ship a Car Direct
Review made Live: 10/24/2013 11:22:00 PM
As my car was delivered late, I felt that there wasn't enough communication made to explain to the customer which made me nervous. And even to get the rebate, it's kind of a pain because I had to tell my agent several times that I didn't get the email he sent. I personally wouldn't use Ship-a-car-direct again.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Georgia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
328665SD
Quote or Order Cost:
$795

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/25/2013 8:39:00 PM
Thanks for your feedback. So sorry there wasn't enough communication for you. There aren't daily updates typically, but we are always happy to contact drivers for you if you want some news. This is a good point for potential shippers - schedules aren't rigid, so drivers don't always have solid news for you until they are in your metro area.