Company Response
Michael Strickland from
Ship a Car Direct Submitted this response.
Response Date: 10/2/2013 10:09:00 PM
Sorry to hear you felt we were dishonest about the delivery date. It is important to know that the dates provided in advance are estimates. Because each transport is unique, the routes aren't tested. Weather or traffic can affect drive-times, so it is realistic to plan for some flexiblity around arrival time. Also, rides are not typically included in the transport, so we recommend enlisting a friend if you have to meet the carrier. Finally, cars will arrive dirty after being shipped across the country.